The Questex-owned analyst firm InfoTrends has issued a new Document Outsourcing Forecast for 2008 – 2013. The press release about the new report, predicts a rebound in the market as the economy rebounds.
Alex Sumarta, a Director at InfoTrends, had this to say about the expanding breadth of services we have observed BPO vendors in the market offering, “Existing and new players are responding to the shifting demands of the market by offering an expanded services portfolio that increasingly addresses the entire document lifecycle, as well as other related business communications services beyond print. More importantly, these service providers are becoming process owners and value chain managers.”
