This announcement coming out of SAPPHIRE last week, the big SAP show, is interesting not only because of who is involved, but who is not. I guess I had been assuming that Open Text was SAP’s preferred ECM and transactional content processing (TCP) partner, but this new agreement proves that is not necessarily the case.
The resseller agreement between SAP and EMC is right in the heart of the TCP space as it focuses on processes like insurance broker statement and mortgage loan processing. This is classic document imaging and workflow stuff. With its Captiva, Documentum, and even throw in Document Sciences, acquisitions, EMC certainly has the technology stack to handle this. Open Text, which picked some great capture technology with Captaris, and has some other imaging-centric stuff, must not have stacked up as well. Or, maybe, SAP just wanted to hedge its bets in the ECM space, or a combination of both.
That’s not to say SAP and EMC doesn’t make a good partnership. They are certainly large and well-respected names in the banking and insurance industries, which is being targeted through this new level of partnership.