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Infosource has covered the Capture & IDP market for over two decades. It has followed Document Capture & IDP since its early stages when the key focus was to replace archives of paper documents and with electronic copies that were searchable, accessible for staff in different locations and compliant with growing requirements for records management. Over time the search & retrieval use case has become an integral part of Document Management offers. We have been referring to Capture solutions that purely or primarily address these requirements as “Simple” or “Basic” Capture.
Intelligent Document Processing (IDP) transforms customer facing processes by expediting interactions, ensuring transparency, and enhancing data security. Through streamlined automation, IDP significantly improves the customer experience, minimising delays, providing real-time updates, and fostering positive engagements from request submission to final decision, ultimately contributing to increased satisfaction and loyalty.
This e-book highlights examples of case studies with their impressive business benefits.
Advanced recognition releases information. It creates opportunities for operational improvements, enhanced customer experiences, and market differentiation. If information is power then advanced recognition is the technology to harness it. Find out how capture & IDP is the root of effective digital transformation.
Healthcare providers are under increasing pressure to reduce costs and improve quality. That is why it is crucial to coordinate information between the administrative functions, medical staff, and a variety of healthcare systems. Healthcare insurance has traditionally provided the bulk of revenues for healthcare services in the US yet responsibility increasingly falls to patients or responsible persons. Coordinated communications is key to successfully engaging patients and managing healthcare revenues. Discover how to ease patient engagement and improve healthcare revenue cycles.
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