NEWARK, N.J.—April 5, 2017–In the world of enterprise business machines, increased customer demand for reduced Total Cost of Ownership (TCO) and environmentally-friendly devices poses a substantial challenge for manufacturers of “mission critical” devices such as document scanners.
“Scanner downtime disrupts workflow, reduces employee productivity, and can negatively impact a company’s bottom line,” said Joseph Odore, Product Manager, Panasonic System Communications Company of North America, Division of Panasonic Corporation of North America. “Reliability, uptime, frequent scheduled maintenance, and world-class warranty coverage have become major factors for scanner procurement managers.”
“At Panasonic, we are especially proud of our reputation for delivering rock-solid scanners,” continued Odore. “In fact, our scanner failure rate, based on service records from 2006 – 2015, is virtually zero. Couple that with the best-in-class image quality, industry-leading warranties, and extended service and maintenance contracts, and you can see why Panasonic is a major force in the scanner market.”
“Unlike many of our competitors, Panasonic has spent nearly 25 years developing a core competency in scanner design, component manufacturing, and quality control,” said Odore. “Every one of our products is engineered and manufactured with a primary emphasis on recognizing, meeting, and exceeding our customers’ expectations with high value, reliability and minimal service requirements.”
Odore also noted that Panasonic has a long history of developing and adopting environmentally-friendly initiatives. “Every Panasonic scanner sold worldwide has been manufactured in an ISO 14001-certified Environmental Management System and RoHS-compliant manufacturing facility,” he said, adding, “Our recycling and take-back programs also ensure that products, which have reached the end of their serviceable life, are disposed of in an environmentally-friendly manner.”
In a highly competitive document scanner market, serving many vertical industries such as healthcare, public service, transportation and insurance, Panasonic Systems Communications Company of North America’s Office Products Business Group has been an industry-leading, design-stage-to-end-user manufacturer of high performance, high ROI/low TCO, ecologically-friendly scanners for almost a quarter century.