By Petra Beck, Senior Analyst, Software Practice at Infosource Executives are pressing for agentic AI at scale, while operations still wrestle with manual inputs, fragmented channels, and inconsistent automation; this blog post highlights the presentationgiven at the 2025 ARMA InfoCon conference. This article summarises the main insights from the session
The case for automation is more compelling than ever. Faced with rising labor costs, persistent skill shortages, and mounting pressure to improve efficiency and agility, organizations across industries are accelerating their digital transformation agendas. At the heart of this transformation lies the need to automate information-intensive processes—those that rely heavily
By Eirini Louizou, Head of Production & Industrial Printing Market Intelligence Services The global Production Digital Printing market in unit sales showed signs of slowdown in the first half of 2025, primarily driven by weaker results in the Americas and APAC regions. By contrast, the EMEA market demonstrated resilience, with
Geneva, Switzerland (September 16, 2025) – Infosource has published its annual State of the Global Intelligent Document Processing (IDP) Market report, providing an in-depth analysis of market dynamics, technology trends, and vendor performance across the evolving automation ecosystem. Definition and Value of IDP Infosource defines IDP as software and services
KEY TAKEAWAYS Global IDP spending exceeded USD 8 billion in 2024, up ~14.5% YoY, driven by process digitalisation, GenAI-enabled classification and extraction, and rising demand for end-to-end automation. Forecast: Infosource projects a ~16% CAGR for 2025–2029, with acceleration in the latter half as domain-tuned models scale and agentic automation moves
By Petra Beck, Senior Analyst Software Practice at Infosource The rise of generative AI (GenAI) has marked a transformative era in digital innovation. Over the past few years, GenAI-based intelligent document processing (IDP) solutions have evolved from experimental projects to critical components of business strategies enhancing operational efficiency and customer
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