GENEVA, SWITZERLAND(March 15, 2023) – Infosource Software has released its annual Capture & Intelligent Document Processing (IDP) Vendor Matrix and accompanying report. The Global Matrix and Report ranks 20 leading Capture & IDP SW vendors, based on Strategy and Capabilities (y-axis) and Execution in the market (x-axis). The vendors are
Not so long ago, the only data needed for a functional modern business was found in content management systems, ERP systems, email, and like systems. Fast forward to the present. There has been a data explosion. Ninety percent of all data that ever has been created has been created in
Document management has always been closely related to Capture. How people view the definition of a “document” of course is changing as people get acclimated to a digital document world. The nature of a document as proof, is also transforming in the digital world where security features are employed to
The promise of Robotic Process Automation (RPA) is to effectively cut the costs of key entry as well as improve business process speed. It is complementary to and overlaps with information capture and interpretation– particularly Capture 2.0 initiatives. All the big integrators including Accenture, KPMG, McKinsey are all engaged and
Forms make the world go round. Well perhaps that is a bit of an exaggeration, but “forms” are the foundation of most business communications. When we started HSA in 1989, paper forms were ubiquitous. You needed to complete paper forms for just about everything: — to get hired, to apply
Capture in the mailroom was a concept originally developed in Europe to understand scanned contents of an envelope, to classify and route incoming mail to whomever it is addressed to. In the US the application expanded into integration with BPM. The digital transformation that companies now are undergoing has resulted
I have been asked many times – usually in relation to OCR – what about accuracy? My immediate reaction is frustration since people who usually ask about this are in a state of some confusion. The first point before launching into technical details is to understand what accuracy is, and
Capture 2.0 involves the real time understanding of various forms of digital content, whether it be documents, images, voice or video. This understanding is needed for automation of customer contact centers. Capture 2.0 technologies can keep agents better-informed, aid in the automation of the user experience. Customer satisfaction is key
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