CAPTURE SOFTWARE NEWS

FEATURED CAPTURE SOFTWARE NEWS

Intelligent Capture and RPA — Fueling Automation

Not so long ago, the only data needed for a functional modern business was found in content management systems, ERP systems, email, and like systems. Fast forward to the present. There has been a data explosion. Ninety percent of all data that ever has been created has been created in

Read More »

Smart Robotic Process Automation or Capture 2.0?

Robotic Process Automation gained traction couple of years ago with a lot of hype about eliminating keystrokes in offices.  And it is true that we all spend far too much time sitting at a keyboard.  The catalysts were: expensive financial analysts sitting screen scraping from corporate filings to paste the

Read More »

ALL CAPTURE SOFTWARE NEWS

What ECM Systems can learn from CRM and CEM and vice versa

I recently returned from a visit to call Center World in Europe, one of the largest trade shows covering the CRM (Customer Relationship Management) which is transitioning to CEM (Customer Engagement Management).  Far from CRM/CEM being just a front end to ECM Case Management, it was immediately apparent that CEM

Read More »

SPEAK TO AN EXPERT: